Privacy Policy

Effective Date: August 18, 2026

Alberta Homestay Organization (“AHO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how AHO collects, uses, discloses, protects, and retains personal information when you visit our website, contact us, submit an application, or use our homestay-related services.

AHO operates in Alberta, Canada, and handles personal information in accordance with applicable Alberta privacy laws, including the Personal Information Protection Act (PIPA), where applicable.

1. Information We Collect

Depending on how you interact with AHO, we may collect personal information such as:

Students and Parents/Guardians

  • Name and contact information

  • Date of birth or age

  • School or educational information

  • Arrival and departure information

  • Accommodation preferences

  • Dietary preferences and relevant food restrictions

  • Emergency contact information

  • Information about homestay needs and preferences

  • Other information reasonably necessary to assess and arrange a homestay

Host Families

  • Names and contact information

  • Information about the household and family members

  • Home and accommodation information

  • Lifestyle and household preferences

  • Information relevant to hosting an international student

  • References or screening information, where applicable

  • Other information reasonably necessary to assess and arrange a homestay

Website and Contact Information

When you contact us through our website, we may collect the information you choose to provide, such as your name, email address, telephone number, and message.

We may also collect limited technical information necessary to operate and secure our website.

2. How We Use Personal Information

AHO may collect, use, and disclose personal information for reasonable purposes related to our services, including to:

  • Review and process student and host family applications

  • Assess homestay needs and preferences

  • Match students with suitable host families

  • Communicate with students, parents/guardians, host families, schools, or other relevant parties where appropriate

  • Provide homestay-related support

  • Address questions, concerns, or issues that arise during a homestay

  • Verify or assess information provided in an application

  • Maintain records necessary for our operations

  • Meet legal, regulatory, or administrative requirements

  • Protect the safety and well-being of students and host families

  • Improve our website and services

We will not use personal information for purposes unrelated to the purpose for which it was collected unless permitted by law or we obtain appropriate consent.

3. Disclosure of Personal Information

AHO does not sell or rent personal information.

We may disclose personal information when reasonably necessary to provide or administer our services, including to:

  • A prospective or selected host family, where necessary for homestay matching and arrangements

  • A student or the student's parent/guardian, where necessary for homestay matching and arrangements

  • Schools or educational organizations, where appropriate and authorized

  • Service providers who assist us in operating our website, communications, forms, records, or other services

  • Government, regulatory, law-enforcement, or other authorities where required or permitted by law

AHO will seek consent for the collection, use, or disclosure of personal information when required by applicable law.

We will generally limit the information shared to what is reasonably necessary for the relevant purpose.

4. Consent

Where required by law, AHO will obtain consent before collecting, using, or disclosing personal information.

By submitting information through an AHO application or contact form, you consent to AHO collecting and using the information for the purposes described at the time of collection and in this Privacy Policy.

You may withdraw or modify your consent, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect AHO's ability to provide certain services or arrange a homestay.

5. Information About Minors

AHO may provide services involving international students who are under the age of 18.

When information concerning a minor is collected, AHO may communicate with and obtain information or consent from a parent, legal guardian, or other authorized person where appropriate or required.

AHO takes reasonable steps to protect personal information relating to students and minors.

6. Protection of Personal Information

AHO takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.

Access to personal information is limited to individuals who reasonably need the information for the purposes for which it was collected or as otherwise permitted by law.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Retention and Destruction

AHO retains personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business or operational purposes, or as required by law.

When personal information is no longer reasonably required, AHO will take reasonable steps to securely destroy, delete, or anonymize it.

8. Service Providers and Information Stored Outside Canada

AHO may use third-party service providers to operate its website, forms, email, cloud storage, communications, or other business functions.

Some service providers may store or process information outside Canada. Where applicable, personal information may therefore be subject to the laws of another jurisdiction.

AHO takes reasonable steps to select service providers and manage personal information in a manner consistent with applicable privacy requirements.

9. Access and Correction

You may request access to personal information about you that is in AHO's custody or control, subject to applicable legal exceptions.

You may also request correction of inaccurate or incomplete personal information.

Requests should be made in writing using the contact information below. We may need to verify your identity before responding to a request.

10. Privacy Questions or Concerns

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy concern, please contact:

Alberta Homestay Organization (AHO)

Email: AlbertaHomestay.Org@Gmail.com

Website: https://AlbertaHomestay.Org/

If you are not satisfied with AHO's response to a privacy concern, you may have the right to contact the Office of the Information and Privacy Commissioner of Alberta (OIPC).

11. Changes to This Privacy Policy

AHO may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable legal requirements.

The updated version will be posted on this website with a revised effective date.

12. Contact

If you have questions about this Privacy Policy or AHO's privacy practices, please contact us using the information provided above.

Alberta Homestay Organization (AHO)Alberta, Canada

Effective Date: August 18, 2026